Last quarter, we ran a 90-day test managing identical automation workflows across Make.com, Zapier, and n8n. The goal? Find out which platform actually delivers the best value when you’re running serious automation at scale.
The results surprised us. And they’ll probably challenge what you think you know about automation costs.
The Test Setup
We created identical workflow sets across all three platforms to ensure fair comparison:
- 50+ multi-step workflows ranging from simple to complex
- 50,000+ total tasks executed over 90 days
- Real business scenarios: CRM sync, email marketing, data processing, API integrations
- Similar complexity levels: 3-15 steps per workflow
- Identical error handling and retry logic where possible
Three team members managed the platforms independently to eliminate bias. We tracked every metric that matters: cost, reliability, setup time, maintenance burden, and actual business impact.
The Cost Reality Check
Here’s what it actually cost to run 50,000 tasks:
Zapier
- Monthly Cost: $799 (Team plan)
- Task Limit: 50,000 tasks
- Effective Cost: $0.016 per task
- Hidden Costs: Premium apps add $10-50/month each
Make.com
- Monthly Cost: $299 (Pro plan)
- Operation Limit: 40,000 operations
- Effective Cost: $0.0075 per operation
- Note: Multi-step workflows consume operations faster than you’d think
n8n
- Monthly Cost: $0 (self-hosted) or $50 (cloud starter)
- Execution Limit: Unlimited (self-hosted)
- Effective Cost: $0 per task (plus ~$50/month server costs)
- Maintenance Time: ~4 hours/month for self-hosted
The Real Winner Depends on Your Situation
For Small Teams (Under 10,000 Tasks/Month)
Winner: Zapier
Surprised? Here’s why: when you’re running under 10,000 tasks monthly, Zapier’s $29.99 Starter plan is actually competitive. The platform’s simplicity means faster setup, less training time, and fewer headaches.
Real Cost Analysis:
- Zapier: $30/month
- Make.com: $119/month (minimum for reasonable operations)
- n8n: $50 cloud + 2 hours setup/month = ~$150 value
For small volumes, paying a premium for Zapier’s polish and ecosystem is worth it.
For Growing Teams (10,000-100,000 Tasks/Month)
Winner: Make.com
This is where Make.com shines. Its visual builder is more sophisticated than Zapier’s, and the operation-based pricing becomes genuinely competitive.
Real Cost Analysis (50,000 tasks):
- Zapier: $799/month (Professional plan)
- Make.com: $299/month (Pro plan)
- n8n: $50-200 cloud or $100 self-hosted + maintenance
Make.com saves $500/month vs. Zapier while offering better visual workflow building and more control over execution flow.
For Scale (100,000+ Tasks/Month)
Winner: n8n (by a landslide)
Once you hit scale, n8n’s unlimited execution model is unbeatable. We ran tests at 500,000 tasks/month to prove this.
Real Cost Analysis (500,000 tasks):
- Zapier: $3,999+/month (Enterprise, custom pricing)
- Make.com: $1,599+/month (multiple Pro plans or custom)
- n8n: $200/month (self-hosted) or $700 cloud
At scale, n8n saves thousands monthly. A company running 1M tasks/month saves $40,000+ annually vs. Zapier.
Feature Comparison: What Actually Matters
Integration Ecosystem
Zapier: 5,000+ integrations The clear winner here. If you need to connect obscure SaaS tools, Zapier probably supports them. Their partnerships with almost every platform mean native integrations that just work.
Make.com: 1,500+ integrations Solid coverage of major platforms. The visual scenario builder is actually better for complex multi-branch workflows. HTTP modules are more flexible than Zapier’s webhooks.
n8n: 400+ native integrations Smaller ecosystem, but here’s the key difference: n8n has the most powerful HTTP request node of all three. If an API exists, you can connect to it. You’re not waiting for official integrations.
Workflow Complexity
Zapier: Limited
- Linear workflows with basic branching
- Paths feature helps but feels bolted-on
- Difficult to visualize complex logic
- Performance degrades with 10+ steps
Make.com: Excellent
- Visual scenario builder with clear execution flow
- Routers and filters are intuitive
- Easy to build complex conditional logic
- Handles 50+ step workflows gracefully
n8n: Most Powerful
- Node-based canvas that actually makes sense
- Unlimited workflow complexity
- Can handle workflows with 100+ nodes
- JavaScript code execution for custom logic
Debugging and Monitoring
This is where we spent significant time during our test.
Zapier: Basic
- Task history is searchable but limited
- Error messages are often vague
- Replay functionality works but is slow
- No built-in performance monitoring
Make.com: Good
- Execution history shows visual flow
- Clear error pinpointing
- Easy to reprocess failed scenarios
- Resource usage visibility
n8n: Best-in-Class
- Complete execution data for every run
- Can inspect data between every node
- Manual execution mode for testing
- Full error stack traces
- Custom monitoring via webhooks
Development Experience
We tracked actual development time for identical workflows across platforms.
Average Time to Build 10-Step Workflow:
- Zapier: 25 minutes (familiar interface)
- Make.com: 35 minutes (more powerful, steeper learning)
- n8n: 45 minutes first time, 20 minutes after learning
Initial setup time favors Zapier. But once your team learns n8n’s paradigm, development actually becomes faster for complex workflows.
The Hidden Costs Nobody Talks About
Zapier’s App Tax
Zapier charges premium pricing for certain apps. Connecting to Salesforce, NetSuite, or other enterprise tools can add $10-50/month per connection. These add up fast.
For one client, connecting 5 premium apps added $180/month to their bill—a 60% increase over the base plan.
Make.com’s Operation Counting
Make.com counts operations, not tasks. A 5-step workflow = 5 operations. This means complex workflows consume your quota faster than you’d expect.
We hit our operation limit twice during testing because we didn’t account for this properly. Each automation ran fine but used 3-4x more operations than the equivalent Zapier tasks.
n8n’s Technical Debt
Self-hosting n8n means you own the infrastructure. That includes:
- Server maintenance and updates
- Security patching
- Backup management
- Scaling considerations
Our DevOps team spent about 4 hours/month on n8n maintenance. For a $200/hour consultant, that’s $800/month in hidden costs. But for a company with existing DevOps infrastructure, it’s negligible.
Real-World Performance Testing
We tracked reliability metrics across all platforms:
Success Rate (First Attempt)
- Zapier: 96.2%
- Make.com: 97.8%
- n8n: 95.4% (self-hosted), 98.1% (cloud)
Make.com had the highest reliability, though all three performed well. n8n’s self-hosted reliability improved significantly after we optimized our server configuration.
Average Execution Time (10-Step Workflow)
- Zapier: 14 seconds
- Make.com: 8 seconds
- n8n: 6 seconds (self-hosted), 9 seconds (cloud)
n8n’s self-hosted execution is consistently fastest because there’s no multi-tenant resource contention.
Recovery from Failures
- Zapier: Automatic retry with exponential backoff
- Make.com: Configurable retry with scheduling
- n8n: Fully customizable error handling workflows
All three handle failures well, but n8n’s ability to create custom error workflows gave us the most control.
Migration Considerations
We migrated workflows between platforms to test portability.
Zapier → Make.com
Difficulty: Moderate
- Manual reconstruction required
- Most integrations available
- Logic maps reasonably well
- Estimated time: 15-20 minutes per workflow
Zapier → n8n
Difficulty: Moderate-High
- Complete rebuild needed
- Some integrations require HTTP nodes
- More powerful but requires rethinking
- Estimated time: 30-45 minutes per workflow
Make.com → n8n
Difficulty: Low-Moderate
- Conceptual similarity helps
- Visual thinking translates well
- Estimated time: 20-30 minutes per workflow
Security and Compliance
For enterprises, this matters significantly.
Zapier:
- SOC 2 Type II certified
- GDPR compliant
- Data processed in US data centers
- No control over data location
Make.com:
- SOC 2 Type II certified
- GDPR compliant
- EU data center option available
- Better data sovereignty options
n8n:
- Self-hosted = complete data control
- Your security standards apply
- No third-party data processing
- Ultimate compliance flexibility
For healthcare, finance, or government sectors, n8n’s self-hosted option often wins by default.
AI and Advanced Features
AI Integration
Zapier:
- Native OpenAI integration
- Limited to predefined actions
- Can’t customize prompts much
Make.com:
- OpenAI integration with more control
- Can process larger datasets
- Better for multi-step AI workflows
n8n:
- Most flexible AI implementation
- Can integrate any AI service
- Custom prompt engineering
- Can chain multiple AI models
- Best for RAG and vector operations
Code Execution
Zapier:
- Limited code steps
- Can’t install custom packages
- Execution timeouts are strict
Make.com:
- No native code execution
- Must use HTTP modules to external services
n8n:
- Full JavaScript/Python code nodes
- Can install npm packages
- No arbitrary execution limits
- Can run complex transformations inline
Our Recommendations
Choose Zapier If:
- You’re under 10,000 tasks/month
- You need the largest integration ecosystem
- Your team is non-technical
- Time-to-market matters more than cost
- You’re connecting mainstream SaaS tools
Choose Make.com If:
- You’re in the 10,000-100,000 task range
- You build complex multi-branch workflows
- You want visual workflow building
- You need good price/performance balance
- Your integrations are well-supported
Choose n8n If:
- You’re running 100,000+ tasks monthly
- You have DevOps resources
- You need custom integrations
- Data sovereignty is critical
- You want unlimited scalability
- You’re building AI-heavy workflows
The Hybrid Approach (What We Actually Do)
Here’s what we don’t advertise: we use all three.
- Zapier: Quick integrations, proof-of-concepts, simple client workflows
- Make.com: Mid-complexity production workflows, visual client demos
- n8n: Heavy lifting, complex AI workflows, high-volume processing
Different tools for different jobs. The “best” platform depends entirely on the specific use case.
Cost Projection Tool
Here’s how to calculate your actual costs:
Monthly Tasks: [Your Number]
Zapier Cost:- 0-750 tasks: $0- 751-2,000: $20- 2,001-50,000: $30-799- 50,000+: Custom pricing
Make.com Cost:- 0-1,000 operations: $0- 1,001-10,000: $119- 10,001-40,000: $299- 40,000+: Multiple plans or custom
n8n Cost:- Cloud: $50-700- Self-hosted: Server costs + maintenanceFor most growing businesses, the breakeven point where n8n becomes cheaper is around 75,000 tasks/month.
Final Verdict
There’s no universal winner. Your choice should be driven by:
- Current volume (and projected growth)
- Technical resources available
- Integration requirements
- Workflow complexity
- Compliance needs
Small teams should start with Zapier. Growing companies should graduate to Make.com. Enterprises at scale should invest in n8n.
The companies that win aren’t the ones using the “best” platform. They’re the ones using the right platform for their specific situation—and knowing when to graduate to the next tier.
Try Before You Commit
Before migrating your entire workflow infrastructure:
- Build one production workflow on your target platform
- Run it in parallel with your existing solution
- Measure real performance and costs
- Train your team on the new paradigm
- Migrate gradually, not all at once
We wasted a month trying to force-fit Make.com for a use case that needed n8n. Don’t make our mistake. Test your specific scenarios before committing.
What We Learned
After 90 days and 50,000+ tasks across all platforms:
- Zapier is worth the premium for simplicity
- Make.com delivers the best visual experience
- n8n provides unmatched flexibility and cost at scale
- The “best” choice changes as you grow
- Multi-platform strategies make sense
The automation platform wars aren’t about finding one winner. They’re about understanding which tool solves your specific problem most effectively.
The right answer might be all three.